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Unit Clerk in Lenoir, NC at RHA Health Services

Date Posted: 1/26/2018

Job Snapshot

Job Description

Looking to make a difference?

Bring your compassion and dependability to work with our devoted home healthcare team!

At RHA, you can truly make a difference in the lives of the people that you serve.  Consider RHA Behavioral Health Services where we put people first!

RHA Behavioral Health Services is looking for personable, energetic and dedicated Certified Nursing Assistants (CNA) to join our team as a Unit Clerk.

The nature of the role by design is not glamorous, can be difficult at times and requires hard work but the reward is immeasurable!

This is a highly rewarding entry-level role.  Unit Clerks are responsible for providing prescribed medical treatment and personal care and services to persons with disabilities in residential homes and/or vocational centers for a single location of business.

Quality Management

  • Reporting all changes in the people supported’s condition to the Nurse immediately.
  • Reporting all accidents and incidents observed to the Nurse immediately.
  • Notifying the Nurse and/or Administrator of any people supported leaving/missing from the facility immediately.
  • Observing and reporting the presence of pressure areas and skin breakdowns to prevent decubitus ulcers (bedsores).
  • Reporting injuries of an unknown source, including skin tears and bruises.
  • Checking MARS for errors and processing med error reports forms daily.
  • Performing only those nursing care procedures that you have been authorized to do.

Accuracy and Attention to Detail

  • Recording all entries on flow sheets, notes, charts, etc., in an accurate and timely manner.
  • Weighing and measuring people supported as instructed.
  • Notifies nurse of changes in weight.
  • Measuring and recording temperatures, blood pressure, pulse and respirations (TPRs), as instructed.
  • Washing hands before and after performing any service for the people supported.
  • Using only equipment you have been authorized to use.
  • Operating all equipment in a safe manner.
  • Using only the equipment and supplies necessary to do the job.  Is not wasteful.
  • Reporting defective equipment to the Nurse.
  • Informing the Nurse of your equipment and supply needs.
  • Maintaining confidentiality of all pertinent people supported care information to assure people supported rights are protected.
  • Ensuring that all nursing care is provided in privacy.
  • Reporting all grievances and complaints made by the resident to the Nurse.
  • Reporting all allegations of resident abuse and/or misappropriate use of people supported property.
  • Honoring the people supported’s refusal of treatment request.  Report such requests to your supervisor.
  • Faxing orders  to Pharmacy.
  • Faxing completed labs to appropriate doctors.
  • Assisting with ordering OTC stock and supplies.
  • Assisting with scheduling appointments.              
  • Assisting with making appointment packets weekly or as designated by the RN.
  • Assisting with filing.
  • Assisting with keeping the clinic clean.


  • Participating in and receiving the nursing report upon reporting for duty

Career and Staff Development

  • Attending and participating in scheduled training and educational classes to maintain certification per RHA policy.
  • Attending and participating in scheduled orientation programs and activities.
  • Assist with teaching Bloodborne Pathogens Training.
  • Participating in appropriate inservice training programs prior to performing tasks that involve potential exposure to blood/body fluids.

Employee Health and Safety

  • Following established safety precautions in the performance of all duties.
  • Reporting all hazardous conditions and equipment to the Nurse immediately.
  • Reporting occupational exposures to blood, body fluids, infectious materials and hazardous chemicals to your supervisor.
  • Reporting any communicable or infectious disease to the Nurse.
  • Following established infection control procedure and reporting any variances to Nursing.


  • Performs other duties as assigned.
  • Practices universal medical precautions by understanding and utilizing personal protective and safety equipment.
  • Ensures confidentiality regarding sensitive material including employee and people supported’s individual rights to privacy, and protected health information.


Unit Clerk/Certified Nursing Assistant (CNA)
 Social Services / Healthcare

Job Requirements

  • High school diploma or GED required. 
  • Licensed Certified Nursing Assistant in accordance with the laws of this state preferred, but not required. 
  • Valid drivers license including personal vehicle insurance coverage. 
  • Must maintain proficiency in company-sponsored training and certifications as appropriate. 
  • The following are conditions of employment:  CPR and first aid.  Others may become specified and/or required by company regulations later in employment.
  • Must be able to demonstrated proficiency in CPR from floor level. Practicing CPR skills will require you to work on your hands and knees, bending, standing and lifting.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to effectively present information and respond to questions from groups of managers, people supported, families, guardians, government officials, and the general public.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, percent and dosage.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.
  • Successfully completes other training as may be required or amended by company policy. 
  • Ability to learn and use personal computers.
  • Develop organizational and communication skills that foster TEAMWORK.


RHA offers a competitive compensation and benefits package to eligible full-time employees that are aimed at supporting your health and wellness, financial planning, work life balance, and protection from the unexpected.

We understand your desire to continue to grow in the role; we are known for providing high quality services, excellent staff training and opportunities for advancement into supervisory and other roles within the organization.

The comprehensive compensation and benefits package includes:

  • Healthcare insurance: Medical, Dental, Vision and prescription insurance
  • 403(b) retirement program
  • Paid Time Off – up to 26 days of PTO for full time employees!
  • Life and AD&D Insurance
  • Extensive wellness reimbursement benefit
  • Discounted premiums for participation in wellness initiative
  • Free CPR, first aid and job specific training opportunities
  • Opportunity to make a difference in the lives of the people that you serve!
  • Many more benefit choices!

Unit Clerk/Certified Nursing Assistant (CNA)
 Social Services / Healthcare