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Mobile Crisis- QP or Licensed Clinician - 12-Hour Shift *Sign-On Bonus* in Asheville, NC at RHA Health Services

Date Posted: 12/28/2018

Job Snapshot

Job Description

We are looking for talented individuals who share our dedication to the people we serve and support. RHA is dedicated to supporting people as they strive for increasing independence, personal growth and opportunities in their communities.  The guiding principle of RHA is that every person is unique and, therefore, every path to independence, recovery and wellness is unique.  Our approach to care puts the needs of the people and communities we serve at the center of every decision.

*Sign-On Bonuses offered to qualified applicants*

Our open positions are 12-hour on-call shifts. That means you are available to respond to a crisis event for the duration of the shift but when not engaged in an MCM activity, you are free to do what you like. If you are a talented and dedicated Qualified Behavioral Health Professional or licensed individual looking for a satisfying career opportunity to make a real difference in the lives of people facing behavioral and mental health challenges, join our team at RHA Health Services!

We are currently seeking Qualified Behavioral Health Professionals or Licensed Clinicians for FULL TIME Mobile Crisis Management (MCM) positions serving Buncombe, Madison and Yancey counties . Applicants must meet criteria for "QP" status, LIVE IN ONE OF THESE THREE COUNTIES and have a minimum of one year crisis experience (ACTT, IIHS, Inpatient treatment facility, etc). As part of the MCM team, you would provide crisis response services in a variety of settings (community, doctor's offices, schools, provider offices etc.) with the goal of helping individuals in crisis to avoid inpatient hospitalization. We serve individuals of all ages and disabilities, although most commonly we work with adults that are in a mental health or substance abuse crisis.

This is a wonderful opportunity for you to utilize your crisis de-escalation skills, and to grow clinically. There is a great deal of on-the-job training with MCM where new staff work directly with current staff in a "shadowing" environment to ensure a smooth transition into the service.

The schedule for full time staff is non-traditional. Staff are on a rotation with several other staff providing services to the community. This is not an office based position. It is an on-call basis so you can work from your home or location of choice within the county. Staff are guaranteed 40 hours per week paid regardless of hours worked.

Job Responsibilities

As a Behavioral Health Specialist with RHA, your responsibility on the Mobile Crisis Management (MCM) team is to provide support, services and treatments necessary to provide integrated crisis response, crisis stabilization interventions, and crisis prevention activities. Mobile Crisis Management services are available at all times, 24/7/365. Crisis response provides an immediate evaluation, triage and access to acute mental health, developmental disabilities, and/or substance abuse services, treatment, and supports to effect symptom reduction, harm reduction, and/or to safely transition persons in acute crises to appropriate crisis stabilization and detoxification supports/services. These services include immediate telephonic response to assess the crisis and determine the risk, mental status, medical stability, and appropriate response.

Additional responsibilities include :

  • Delivering service face-to-face with the consumer and in locations outside the RHA’s facility
  • Conducting assessments in the least restrictive environment and provided in or as close as possible to a person’s home, in the individual’s natural setting.
  • Addresses all psychiatric, substance abuse, and developmental disability crises for all ages to help restore an individual to his/her previous level of functioning.
  • Developing a Crisis Plan before discharge. This Crisis Plan should be provided to the individual, caregivers (if appropriate), and any agencies that may provide ongoing treatment and supports after the crisis has been stabilized
  • Facilitating relationships between RHA, service user families/legal guardians and various social service community resources, such as food stamp and housing assistance, healthcare, job training and placement and substance abuse support groups

Our ideal Qualified Behavioral Health Professional for MCM is an excellent communicator and listener with strong counseling experience and who works well as part of an interdisciplinary team providing crisis response. You must also excel at behavioral interviewing techniques to uncover consumer needs and be able to anticipate these needs.

Additional requirements for the Qualified Professional include:

  • Have a Bachelors Degree in a Human Service field with two years of full-time post graduate experience with the population served. Or
  • Have a Bachelors Degree in a non-Human Service field with four years of full-time post graduate experience with the population served. Or
  • Have a Masters Degree in a Human Service Field and one year of full-time post graduate experience with the population served. Or
  • Be licensed or provisionally licensed by the governing board regulating a human service profession
  • General working knowledge of the human services delivery system in North Carolina
  • Valid driver’s license, auto insurance and reliable transportation
  • Ability to pass a drug screen and background check
  • Ability to lift between 20 and 50 pounds and meet the physical requirements of performing CPR and therapeutic holds
  • Have one year of crisis experience
  • Experience with Electronic Medical Records (EMR) preferred
  • Live in the region you are working in


RHA offers a competitive compensation and benefits package to eligible full-time employees that are aimed at supporting your health and wellness, financial planning, work life balance, and protection from the unexpected. We understand your desire to continue to grow in the role; we are known for providing high quality services, excellent staff training and opportunities for advancement into supervisory and other roles within the organization

The comprehensive compensation and benefits package for full-time employees includes:

  • Competitive compensation program including regular performance feedback and coaching
  • Healthcare insurance: Medical, Dental, Vision, Disability, Voluntary Benefits, Employee Assistance Program, Telemed and Pharmacy Insurance, Health Advocate service which assists employees find doctors, schedule appointments, estimate costs, answer medical/prescription questions, resolve medical claims issues and basically does the legwork for employees
  • Offering free diabetic medication and supplies
  • 401(k) retirement savings program with Wells Fargo
  • Paid Time Off
  • Company sponsored Life and AD&D Insurance
  • Extensive Wellness Programs including company paid scholarships for healthy weight management and nicotine cessation, several wellness challenges and rewards through the year.
  • Free Annual Health Screening and Wellness coaching event.
  • Discounted medical premiums for nicotine free employees.
  • Free CPR, first aid, and job-specific training opportunities
  • Opportunity to make a difference in the lives of the people that you serve!

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.