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Human Resources Business Partner in Asheville, NC at RHA Health Services

Date Posted: 6/11/2018

Job Snapshot

Job Description

Are you a positive and personable individual looking for a satisfying opportunity to make a real difference in the lives of the people RHA serves?

Are you a proactive person, who can multitask with attention to detail and has strong computer skills?

If so, you may be a great fit to join the RHA Corporate Human Resources Team!

Our Human Resources Business Partners perform a strategic role by providing proactive support to the HR functions for the units assigned to promote our culture of caring and leadership. The role participates in a variety of HR projects and initiatives including Employee Relations, HR Audits and Compliance, and obtaining and analyzing HR data to provide support needed to help Operations meet goals and objectives.   Talent Management activities including recruiting, on-boarding, and Training.  Total Rewards activities including: Benefits Management, Work-Live Balance programs, Compensation administration, and Reward Program implementation.  Provides backup for HR Department members as needed. 

Additionally, our HR Business Partners:
  • Partners with Units Assigned- Provides support to units assigned for all HR functions to ensure HR practices and policies support the success and effectiveness of unit level operations.  Synergizes with units on a regular basis to assist with the unit. Makes regular visits to the unit to assist with HR functions. Performs annual got your back unit reviews. Develops the skills and knowledge of unit level HR Coordinators. Serves as the primary point of contact for HR questions for the units assigned.   Keeps pulse on culture of the units to ensure alignment with culture of the organization. Keeps pulse of the units to understand the challenges, services delivered, and operational priorities to ensure Corporate HR is aware and works on strategies to support local unit’s priorities.  Analyzes HR Metrics and takes action to support the locations assigned. 

    Assists with Benefits Management- Assists with Benefits management with guidance from the Benefits and Wellness Manager. Knowledgeable of benefits programs, HR InTouch and the Benefits Service Center to be a resource for unit level assistance.  Provides educational support on benefits and retirement savings plans.

    Assists with Wellness Program- Coordinates annual screening and wellness/work-life programs for unit assigned with guidance from the Benefits and Wellness Manager.

    Manages Leave and FMLA- Knowledgeable of leave policies and processes to assist units and process leave events.  Receives and processes leave paperwork and tracks in centralized database. 

    Assists with Recruiting- Assists unit with the recruiting and hiring process. Provides suggestions and feedback to HR Director on job postings and recruiting efforts. Contributes to recruiting and hiring strategy and process improvements. Contributes and suggests improvements to RHA’s Employment Brand. Participates in location startup and hiring events. Participates in interviews for key positions at units assigned. 

    Assists with Unemployment Benefits- Provides assistance to the unit for the unemployment claim process. Assists Administrators, Directors, and HR Coordinators with questions and unemployment claim management

    Assists with Employee Relations- Responds to  employee relations, policy, and procedure questions. Assists field managers, supervisors, and executives with HR policy, procedure, and resource questions and requests. Investigates and responds to employee complaints/issues, Compliance Calls, Termination Appeals, EEOC and DOL complaints.  Provides excellent customer service to our employees, managers, and executives.  Conducts employee opinion surveys and focus groups as needed, and communicates results.  Reviews Cultural Competency Plan to ensure units following company guidelines.

    Assists with Employee Communication- Participates and contributes to employee communication strategy and initiatives.  Serves as a bridge for communication from the corporate office to the unit. 

    Assists with Performance Management- Coordinates the performance management process for the units assigned including support for using Elevate, conducting calibration sessions, and learning and development efforts for performance management.

    Assists with Compensation- Knowledgeable of compensation policies, salary structures, and pay grades to assist units with compensation questions.

    Supports Employee Reward and Recognition Efforts-  Promotes the use of employee reward and recognition programs at the unit level. Coordinates the program administration and submittal for communications for units assigned. Assists with annual leadership and employee recognition event.

    Assists with Organizational Development Programs- Knowledgeable of training requirements and ensures HR Coordinators are compliant with training records and requirements. Leads a minimum of one HR Skill Focus Webinar per year. Assists with the development of Orientation, HR Learning and Development programs.  Assists with unit employee development plans including mentoring, coaching, succession planning, and learning. 

    Manages Corporate HR Functions-  Is responsible for 1-3 corporate level functions in the area with the greatest expertise.  These functions include Organizational Charts, Job Descriptions, Leave Management, HR Investigations, Health and Wellness Benefits,  EEOC & DOL Investigations, and other HR Functions.  Assists HR Department Managers/Leaders in working on projects to further our most important goals in these areas. 

Job Requirements

Successful candidates for the Human Resources Business Partner position are organized, technically savvy, with the ability to multi-task while paying special attention to detail.  Additionally, RHA seeks candidates who display communication skills that foster teamwork.

Additional Requirements of the HR Coordinator Position include:
  • Bachelor degree in Human Resources or related experience
  • 2 + years of HR Experience
  • Valid driver’s license including personal vehicle insurance coverage if applicable.
  • Must maintain proficiency in company sponsored training and certifications and privileging if required.


RHA offers a competitive compensation and benefits package to eligible full-time employees that are aimed at supporting your health and wellness, financial planning, work life balance, and protection from the unexpected.

We understand your desire to continue to grow in the role; we are known for providing high quality services, excellent staff training and opportunities for advancement into supervisory and other roles within the organization.

The comprehensive compensation and benefits package includes:

    • Competitive compensation program including regular performance feedback and coaching
    • Healthcare insurance: Medical, Dental, Vision, Disability, Voluntary Benefits, Employee Assistance Program, Telemed and Pharmacy Insurance,
    Health Advocate service which assists employees find doctors, schedule appointments, estimate costs, answer medical/prescription questions,  resolve medical claims issues and basically does the leg-work for employees
    • Offering free diabetic medication and supplies
    • 401(k) retirement savings program with Wells Fargo
    • Paid Time Off – 
    • Company sponsored Life and AD&D Insurance
    • Extensive Wellness Programs including company paid scholarships for healthy weight management and nicotine cessation, several wellness challenges and rewards through the year.
    • Free Annual Health Screening and wellness coaching event.
    • Discounted medical premiums for nicotine free employees. 
    • Free CPR, first aid and job specific training opportunities
    • Opportunity to make a difference in the lives of the people that you serve