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Employment Specialist in Raleigh, NC at RHA Health Services

Date Posted: 4/6/2018

Job Snapshot

Job Description

Do others look to you for advice and counseling when they’re considering job choices? Are you patient, and known as a life coach among your friends?

Then you may be a great fit with RHA Health Services:

RHA has been helping people with disabilities and special needs, and their families, make choices to live more independently for more than 35 years. Integrity, high standards for quality, hard work are at the core of every RHA disability assistance program.

RHA is looking for passionate, driven, and resourceful candidates for our  Employment Specialist  position.


Job Summary

Under limited supervision, this person is responsible for placing individuals in the most appropriate employment setting.  Provides support for individuals and or groups of persons with disabilities in variety of community-based work settings, supporting the person towards independence in the work tasks and work environment, including development of natural supports. 

Our ideal candidate can excel at the following job-related responsibilities


  • Exercise judgment in implementing goals, policies and procedures.

  • Ensure that goals and plans are implemented.

  • Follow VR and MHDDSAS regulations and guidelines for supported employment.

  • Assist in conducting screening and assessment procedures with individuals.

  • Train, oversee and direct the activities of individuals while performing job duties.

  • Work as liaison between the employer and employee to ensure needs are met.

  • Provide support for individuals in a variety of ways such as assessment, job development, training, technical assistance, monitoring safety conditions, providing transportation and follow - along support.

  • Establish and maintain good relationships with various individuals and agencies including area supervisors, referring agencies, VR counselors, parents/guardians, case workers, employers, etc.

  • Receive, review, process, file and/or submit a variety of documents and reports and electronic files on individuals including time studies, performance ratings, time sheets, data sheets, production sheets, professional contact sheets, accident reports, consumer satisfaction surveys, etc.

  • Prepare authorization billing (VR) and mental health attendance sheets.  Remain abreast of new trends by attending workshops, seminars, conferences, meetings, etc. as needed.

  • Work as liaison between the employer and employee to ensure needs are met.

  • Document consumer contact in SET Works daily.

  • Perform the following functions:  supplemental assessments, job development, intensive training, community assessments and long term support.




Core Individual Contributor Competencies
RHA’s Competencies are a reflection of our 7 Habits Culture of Caring and Leadership

Serving the People we Support / Customers - Supports our Culture of Caring

Has sufficient knowledge of the services and helps the people we support or our customers enthusiastically; communicates well with the people we support and customers and follows up as necessary is always professional and represents the organization positively.

Accepting Responsibility - Supported by Being Proactive

Takes accountability for delivering on commitments; owns mistakes; and uses them as opportunities for learning and development; openly discusses his or her actions and their consequences, both good and bad.

Supporting Organizational Goals - Supported by Beginning with the End in Mind

Actively supports organizational goals and values; aligns actions around organizational goals; gives priority to organizational needs and concerns when making decisions.

Managing Time - Supported by Putting First Things First

Accurately estimates time required to complete actions and activities; adheres to schedule and timetables; sensitive to the use of other people's time.

Supporting Co-Workers - Supported by Thinking Win-Win

Contributes to team performance by providing encouragement and support. Helps others overcome obstacles and successfully accomplish goals.

Attentive Listening - Supported by Seeking First to Understand, then to be Understood

Uses active listening techniques to avoid distractions and show interest in what the speaker has to say; is open to other viewpoints and clarifies points of contention; demonstrates patience while listening to others and does not interrupt.

Solving Complex Problems - Supported by ‘Synergize’

Effective at thinking through complex problems and information; uses traditional and innovative approaches to identify effective solutions. Seeks to accept and build off the ideas of others for solutions others may not have considered.

Pursuing Self Development - Supported by Sharpening the Saw

Demonstrates ambition and desire to move forward in his or her career; seeks feedback on ways to increase his or her performance; takes advantage of opportunities to build new skills and capabilities.

 Employment Specialist - Job Coach / Social Services / Healthcare

Job Requirements

The ideal candidate for the Employment Specialist position must have a flexible schedule and reliable transportation. Previous experience preferred, but we are willing to train the right person.

Education/Experience/Certifications/Licenses/Physical Demands
  • Bachelor’s degree preferred or Associate’s or equivalent work experience.
  • Minimum of (2) years’ experience in recruiting and job placement, preferred
  • Must be able to pass a pre-employment drug-screening exam





Employment Specialist