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Direct Support Associate (DSA) in Kannapolis, NC at RHA Health Services

Date Posted: 9/1/2017

Job Snapshot

Job Description

Job Description

 

Job Title

Direct Support Associate I

Reports To

Home Manager

FLSA Status

Non-Exempt

Department

IDD-Operations

Comp Level

A-Non-Exempt

Job Level

Entry Level

Name

     

Date of Hire

     

Location

     

Supervisor

     

Summary

Provides support for individuals and/or groups of persons with disabilities in the community. Assists the person(s) receiving services in identifying and communicating his or her requests and needs for services and supports. Implements services and supports to address the person’s goals and desired outcomes as identified through each person’s Centered Plan. Seek to understand the individuals in the context of their personal history, their social and family networks, and their hopes and dreams for the future. Relies on direction and supervision to accomplish the job. Requires a high school diploma or GED with some experience with the population supported preferred.

 







































































Required Competencies (Individual Contributor)

Accepting Responsibility (Supported by Be Proactive) -Takes accountability for delivering on commitments; owns mistakes; and uses them as opportunities for learning and development; openly discusses his or her actions and their consequences, both good and bad.

Supporting Organizational Goals (Supported by Begin with the End in Mind)-Actively supports organizational goals and values; aligns actions around organizational goals; gives priority to organizational needs and concerns when making decisions.

Managing Time (Supported by Putting First Things First)-Accurately estimates time required to complete actions and activities; adheres to schedule and timetables; sensitive to the use of other people's time.

Supporting Co-Workers (Supported by Think Win-Win)-Contributes to team performance by providing encouragement and support. Helps others overcome obstacles and successfully accomplish goals.

Attentive Listening- (Supported by Seek First to Understand then to be Understood)- Uses active listening techniques to avoid distractions and show interest in what the speaker has to say; is open to other viewpoints and clarifies points of contention; demonstrates patience while listening to others and does not interrupt.

Solving Complex Problems- (Supported by Synergize) -Effective at thinking through complex problems and information; uses traditional and innovative approaches to identify effective solutions. Seeks to accept and build off the ideas of others for solutions others may not have considered.

Managing Stress-(Supported by Sharpening the Saw) Uses healthy and effective methods to manage stress (e.g., maintaining appropriate diet, exercise, and sleep schedules); reacts effectively when faced with high-pressure situations

Serving the People we Support / Customers (Supports Culture of Caring) -Has sufficient knowledge of the services and helps the people we support or our customers enthusiastically; communicates well with the people we support and customers and follows up as necessary is always professional and represents the organization positively.

Following Policies and Procedures- Understands and follows company policies; encourages others to follow work rules; calls attention to actions that may violate policies and procedures.

Meeting Basic Work Expectations-Complies with basic job requirements and tasks; arrives at work on time as scheduled; proactively informs others when he/she encounters problems that may limit his/her ability to meet expectations.

 



Essential Job Related Responsibilities

Assists with Health and Safety Procedures- Promote and protect the health, safety, and emotional well-being of an individual by assisting the person in preventing illness and avoiding unsafe activity as specified in policy directed in the person centered plan. Reports accidents, hazards and needed repairs. Seeks understanding of and follows company policy with regard to safety, fire drills, disaster drills, location and use of exits and fire extinguishers as directed in the Person Centered Plan. Seeks appropriate assistance from other staff when lifting/transporting people supported. Practices universal medical precautions by understanding and utilizing personal protective and safety equipment. Identify, discuss, and report any situation in which the individuals we support are at risk of abuse, neglect, exploitation or harm.

Assists with People Supported Development- Seek to understand the individuals in the context of their personal history, their social and family networks, and their hopes and dreams for the future. Honor the choices and preferences of the people we support. Interact with the people we support in a respectful manner. Provide opportunities and supports that help the individuals we support be viewed with respect and as integral members of their communities. Supports people supported in eating, resting, dressing, bathing, grooming, toileting, playing, and working, according to each person’s abilities and interests while ensuring privacy and dignity. Prepares, assists and instructs people supported in food preparation, and cleaning of residences and vocational program areas. Instructs and assists people supported using techniques and strategies designed to improve sensory motor and perceptual motor development, perception, memory, language, cognition, and social and emotional development. Works with each person receiving services to increase motivation; provides consistent reinforcement to learning, continuous assessment of level of functioning, and continuous feedback to each individual for all learning activities. Teaches people supported in self-medication administration according to company policy.

Assists with Person Supported Community Life- Transports people supported to and from day programs, work sites, appointments and community activities. Ensures safety and suport for personal needs during transportation. Plans, drives vehicles, escorts, leads and encourages recreational events, participates and/or instructs people supported in activities.

Provides Support to Team Members and Supervisors- Confers regularly with supervisors, testing specialists, Habilitation Specialists, Qualified Professionals, Program Managers and others to understand, enhance teaching methods and consider factors such as person supported needs, abilities, learning levels, and physical limitations. Asks for help when not sure. Notifies supervisors immediately when unable to complete program tasks as outlined and/or when results or activities produce unexpected and unusual outcomes. Attends mandatory house meetings and may be required to attend clinical/management team meetings. Ensures shift change responsibilities are documented and that on-site coverage of assigned place of duty is maintained until properly relieved.

Assists with Person Centered Plan and Outcomes-Assists in identifying supports needed for personal outcomes to be realized. Is familiar with and works to acchieve the goals and outcomes of the person centered plan. Provides opportunities for choice, and encourages people supported to make choices, and to exercise control over themselves and their environment.

Assists with Medical Requests- Supports people with taking prescribed medications. Monitors dosages and makes notes in medical charts in accordance with level of medical certification training and as may be directed by authorized clinical staff.

Assists with Data Collection and Reporting- Ensures collection & documentation of required data. Writes in logs, incident reports, program data sheets, etc. noting progress/events. Monitors and reports on the health and wellness of people supported

 

Required Education/Experience

Education- Must have a High school diploma or (GED)

Experience- Prefer experience working with IDD individuals

 

Required Licenses/Certifications

Maintain CPR and first aid certification , Med Tech and NCI certifications and others that may be specified and/or required by future company regulations

Valid driver’s license

 

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the work conditions, knowledge, skill, and/or ability, and physical and sensory requirements needed to perform the essential duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Working Conditions

Office/Residential- While performing the duties of this job, the employee is regularly in an office type setting and residential (home) type setting with varying degrees of background noise, usually less than moderate. Lighting and ventilation is available as found in an office environment or normal home setting. The employee occasionally works in outside weather conditions and is occasionally exposed to wet and/or humid conditions.

 

Essential Qualifications/Skills

Language- Ability to read, analyze, and interpret general professional journals, technical procedures, and/or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and speak in front of a group, respond to questions from employees, people supported, government officials and the general public.

 

Mathematical -Ability to calculate figures and amounts such as addition, multiplication, division, percentages.

 

Reasoning- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

 

Essential Physical and Sensory Requirements-With or without the aid of mechanical devices

Regularly required to lift 30 lbs. Must be able to lift a minimum of 70 lbs. Must be able to pull minimum of 50lbs. Must be able to squat, kneel, crawl, crouch, climb, and stoop. Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls. Required to regularly stand and walk. Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing and lifting. Vision requirements include close vision, distance vision, and peripheral vision. Must be able to talk and hear

 

Job Description Acknowledgement

I have read this job description and fully understand the requirements described. I accept this position and agree to perform the identified essential functions in a safe manner and in accordance with the organization’s established procedures.

I understand that every effort has been made to identify the essential functions of this position. However, this job description in no way states or implies that these are the only duties I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or I am directed to perform a specific task by my supervisor. When I have questions about my responsibilities and/or my job duties, or when I see or hear things that I do not understand, I will consult my supervisor, other members of management.

I understand that my employment is at-will, and understand that my employment may be terminated at-will either by the organization or myself and that such termination can be made with or without notice.

Direct Support Associate I

Employee Signature

 

 

Date

 

Supervisor Signature

 

Date

 

Last Modified: 3/5/2015

 

Page 1 of 1

 

Job Requirements

Job Description

 

Job Title

Direct Support Associate I

Reports To

Home Manager

FLSA Status

Non-Exempt

Department

IDD-Operations

Comp Level

A-Non-Exempt

Job Level

Entry Level

Name

     

Date of Hire

     

Location

     

Supervisor

     

Summary

Provides support for individuals and/or groups of persons with disabilities in the community. Assists the person(s) receiving services in identifying and communicating his or her requests and needs for services and supports. Implements services and supports to address the person’s goals and desired outcomes as identified through each person’s Centered Plan. Seek to understand the individuals in the context of their personal history, their social and family networks, and their hopes and dreams for the future. Relies on direction and supervision to accomplish the job. Requires a high school diploma or GED with some experience with the population supported preferred.

 







































































Required Competencies (Individual Contributor)

Accepting Responsibility (Supported by Be Proactive) -Takes accountability for delivering on commitments; owns mistakes; and uses them as opportunities for learning and development; openly discusses his or her actions and their consequences, both good and bad.

Supporting Organizational Goals (Supported by Begin with the End in Mind)-Actively supports organizational goals and values; aligns actions around organizational goals; gives priority to organizational needs and concerns when making decisions.

Managing Time (Supported by Putting First Things First)-Accurately estimates time required to complete actions and activities; adheres to schedule and timetables; sensitive to the use of other people's time.

Supporting Co-Workers (Supported by Think Win-Win)-Contributes to team performance by providing encouragement and support. Helps others overcome obstacles and successfully accomplish goals.

Attentive Listening- (Supported by Seek First to Understand then to be Understood)- Uses active listening techniques to avoid distractions and show interest in what the speaker has to say; is open to other viewpoints and clarifies points of contention; demonstrates patience while listening to others and does not interrupt.

Solving Complex Problems- (Supported by Synergize) -Effective at thinking through complex problems and information; uses traditional and innovative approaches to identify effective solutions. Seeks to accept and build off the ideas of others for solutions others may not have considered.

Managing Stress-(Supported by Sharpening the Saw) Uses healthy and effective methods to manage stress (e.g., maintaining appropriate diet, exercise, and sleep schedules); reacts effectively when faced with high-pressure situations

Serving the People we Support / Customers (Supports Culture of Caring) -Has sufficient knowledge of the services and helps the people we support or our customers enthusiastically; communicates well with the people we support and customers and follows up as necessary is always professional and represents the organization positively.

Following Policies and Procedures- Understands and follows company policies; encourages others to follow work rules; calls attention to actions that may violate policies and procedures.

Meeting Basic Work Expectations-Complies with basic job requirements and tasks; arrives at work on time as scheduled; proactively informs others when he/she encounters problems that may limit his/her ability to meet expectations.

 



Essential Job Related Responsibilities

Assists with Health and Safety Procedures- Promote and protect the health, safety, and emotional well-being of an individual by assisting the person in preventing illness and avoiding unsafe activity as specified in policy directed in the person centered plan. Reports accidents, hazards and needed repairs. Seeks understanding of and follows company policy with regard to safety, fire drills, disaster drills, location and use of exits and fire extinguishers as directed in the Person Centered Plan. Seeks appropriate assistance from other staff when lifting/transporting people supported. Practices universal medical precautions by understanding and utilizing personal protective and safety equipment. Identify, discuss, and report any situation in which the individuals we support are at risk of abuse, neglect, exploitation or harm.

Assists with People Supported Development- Seek to understand the individuals in the context of their personal history, their social and family networks, and their hopes and dreams for the future. Honor the choices and preferences of the people we support. Interact with the people we support in a respectful manner. Provide opportunities and supports that help the individuals we support be viewed with respect and as integral members of their communities. Supports people supported in eating, resting, dressing, bathing, grooming, toileting, playing, and working, according to each person’s abilities and interests while ensuring privacy and dignity. Prepares, assists and instructs people supported in food preparation, and cleaning of residences and vocational program areas. Instructs and assists people supported using techniques and strategies designed to improve sensory motor and perceptual motor development, perception, memory, language, cognition, and social and emotional development. Works with each person receiving services to increase motivation; provides consistent reinforcement to learning, continuous assessment of level of functioning, and continuous feedback to each individual for all learning activities. Teaches people supported in self-medication administration according to company policy.

Assists with Person Supported Community Life- Transports people supported to and from day programs, work sites, appointments and community activities. Ensures safety and suport for personal needs during transportation. Plans, drives vehicles, escorts, leads and encourages recreational events, participates and/or instructs people supported in activities.

Provides Support to Team Members and Supervisors- Confers regularly with supervisors, testing specialists, Habilitation Specialists, Qualified Professionals, Program Managers and others to understand, enhance teaching methods and consider factors such as person supported needs, abilities, learning levels, and physical limitations. Asks for help when not sure. Notifies supervisors immediately when unable to complete program tasks as outlined and/or when results or activities produce unexpected and unusual outcomes. Attends mandatory house meetings and may be required to attend clinical/management team meetings. Ensures shift change responsibilities are documented and that on-site coverage of assigned place of duty is maintained until properly relieved.

Assists with Person Centered Plan and Outcomes-Assists in identifying supports needed for personal outcomes to be realized. Is familiar with and works to acchieve the goals and outcomes of the person centered plan. Provides opportunities for choice, and encourages people supported to make choices, and to exercise control over themselves and their environment.

Assists with Medical Requests- Supports people with taking prescribed medications. Monitors dosages and makes notes in medical charts in accordance with level of medical certification training and as may be directed by authorized clinical staff.

Assists with Data Collection and Reporting- Ensures collection & documentation of required data. Writes in logs, incident reports, program data sheets, etc. noting progress/events. Monitors and reports on the health and wellness of people supported

 

Required Education/Experience

Education- Must have a High school diploma or (GED)

Experience- Prefer experience working with IDD individuals

 

Required Licenses/Certifications

Maintain CPR and first aid certification , Med Tech and NCI certifications and others that may be specified and/or required by future company regulations

Valid driver’s license

 

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the work conditions, knowledge, skill, and/or ability, and physical and sensory requirements needed to perform the essential duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Working Conditions

Office/Residential- While performing the duties of this job, the employee is regularly in an office type setting and residential (home) type setting with varying degrees of background noise, usually less than moderate. Lighting and ventilation is available as found in an office environment or normal home setting. The employee occasionally works in outside weather conditions and is occasionally exposed to wet and/or humid conditions.

 

Essential Qualifications/Skills

Language- Ability to read, analyze, and interpret general professional journals, technical procedures, and/or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and speak in front of a group, respond to questions from employees, people supported, government officials and the general public.

 

Mathematical -Ability to calculate figures and amounts such as addition, multiplication, division, percentages.

 

Reasoning- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

 

Essential Physical and Sensory Requirements-With or without the aid of mechanical devices

Regularly required to lift 30 lbs. Must be able to lift a minimum of 70 lbs. Must be able to pull minimum of 50lbs. Must be able to squat, kneel, crawl, crouch, climb, and stoop. Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls. Required to regularly stand and walk. Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing and lifting. Vision requirements include close vision, distance vision, and peripheral vision. Must be able to talk and hear

 

Job Description Acknowledgement

I have read this job description and fully understand the requirements described. I accept this position and agree to perform the identified essential functions in a safe manner and in accordance with the organization’s established procedures.

I understand that every effort has been made to identify the essential functions of this position. However, this job description in no way states or implies that these are the only duties I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or I am directed to perform a specific task by my supervisor. When I have questions about my responsibilities and/or my job duties, or when I see or hear things that I do not understand, I will consult my supervisor, other members of management.

I understand that my employment is at-will, and understand that my employment may be terminated at-will either by the organization or myself and that such termination can be made with or without notice.

Direct Support Associate I

Employee Signature

 

 

Date

 

Supervisor Signature

 

Date

 

Last Modified: 3/5/2015

 

Page 1 of 1