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Clinical Program Specialist - Behavioral Health in Burnsville, NC at RHA Health Services

Date Posted: 4/20/2017

Job Snapshot

  • Employee Type:
  • Job Type:
    Health Care
  • Experience:
    1 to greater than 15 years
  • Date Posted:

Job Description

Calling all compassionate and caring behavioral health specialists who are looking to partner with a community based service provider offering mental health and substance abuse services where individuals live and work.

RHA Behavioral Health Services is looking for a dedicated Clinical Program Specialist (Licensed Professional)  to join our interdisciplinary healthcare team.

In this dynamic and rewarding role, there is an emphasis on creating interventions that are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning for the client in the community.

If you’re looking for an opportunity to truly make a difference in the lives of the people that you serve then consider RHA Behavioral Health Services where we put people first!

Job Responsibilities

As a Clinical Program Specialist, you will work under the direction of the Clinical Coordinator to perform a variety of functions involved in program development, oversight, and coordination of clinical services.

You will review PCP’s, coordinates clinical resources, and serve as resource for RHA Behavioral Health staff.  Provides services for multiple programs in the designated region.  Other duties as assigned by the Clinical Coordinator.

Additional responsibilities of the Clinical Program Specialist include:
  • Reviews assessment and intake information, appropriate case formulation, and immediate needs in the development and review of Person Centered Plans prior to medical necessity signature.
  • Provide direct clinical supervision face to face, via conference call and/or via video conference. 
  • Participates in development and implementation and follow-up of the Unit Quality Improvement Plan
  • Participates in Quality Assurance activities including, but not limited to:  medical record review, audit process, plans of correction, etc…
  • Develops and monitors first responder activities and materials including “Program Crisis Notebook."
  • Develops and monitors contract clinical staff schedules and show rates
  • Establishes regular contact with guardians and RHA staff and resolves any issues in a timely manner when applicable (i.e. when performing the duties of a QP or as it relates to the Program Specialist’s duties).
  • Provides on-call and first responder consultation in the event of consumer crisis. Assists in the evaluation of high risk behaviors on an emergent and routine basis.
  • Provides secondary review of sentinel events and potential hospitalizations to ensure that all viable community alternatives have been applied
  • Sets expectations and assures for adherence to policies or confidentiality and privacy.
  • Reinforces an ethical culture in conjunction with the RHA Code of Conduct and Ethics and Compliance Program
  • Practices universal medical precautions by understanding and utilizing personal protective and safety equipment
  • Ensures confidentiality regarding sensitive material including employee and service user’s individual rights to privacy, and protected health information.

Clinical Program Specialist
Behavioral Health /Social Services / Healthcare / Mental Health

Job Requirements

Requirements for the Clinical Program Specialist include:
  • Licensed Clinical Professional is defined as an individual who is:
    • (a) an individual who holds a license, provisional license, certificate, registration or permit issued by the governing board regulating a human service profession, except a registered nurse who is licensed to practice in the State of North Carolina by the North Carolina Board of Nursing who also has four years of full-time accumulated experience in MH/DD/SA with the population served; the QP function may be completed by a Certified Clinical Addiction Specialist (CCAS) or Certified Clinical Supervisor (CCS); or (b)the individual must meet the requirements for continuing education to maintain licensure.

  • Graduate degrees and license eligibility in related areas are preferred. 
  • Prefer 1 to 3 years of experience in prior management positions with comparable responsibly as determined by the corporation.
  • Valid driver’s license including personal vehicle insurance coverage. 
  • Must maintain proficiency in professional field if licensure and maintenance of credentials is a part of professional certification.
  • Maintain CPR and first aid certification.
  • Must be able to demonstrate proficiency in CPR from floor level. Practicing CPR skills will require you to work on your hands and knees, bending, standing and lifting


RHA Behavioral Health Services offers a competitive compensation and benefits package to eligible employees that are aimed at supporting your health and wellness, financial planning, work-life balance, and protection from the unexpected.

The comprehensive compensation and benefits package for full time employees includes:
    • Competitive compensation program including regular performance feedback and coaching
    • Healthcare insurance: Medical, Dental, Vision, Disability, Voluntary Benefits, Employee Assistance Program, Telemed and Pharmacy Insurance,
    Health Advocate service which assists employees find doctors, schedule appointments, estimate costs, answer medical/prescription questions,  resolve medical claims issues and basically does the leg-work for employees
    • Offering free diabetic medication and supplies
    • 401(k) retirement savings program with Wells Fargo
    • Paid Time Off – 
    • Company sponsored Life and AD&D Insurance
    • Extensive Wellness Programs including company paid scholarships for healthy weight management and nicotine cessation, several wellness challenges and rewards through the year.
    • Free Annual Health Screening and wellness coaching event.
    • Discounted medical premiums for nicotine free employees. 
    • Free CPR, first aid and job specific training opportunities
    • Opportunity to make a difference in the lives of the people that you serve

Clinical Program Specialist
Behavioral Health /  Social Services / Healthcare / Mental Health